June 18, 2007
Safety alert on Electric heaters (Halogen heaters) imported and distributed
by former BAN-YU Co.,Ltd
Faulty caulking and wrong mounting positions of wiring connections in electric
heaters imported and distributed by the former BAN-YU Co., Ltd., (Halogen
Heater: DW-803, body color: blue, see images below) has caused accidents
such as meltdown of basal resin or burning of carpets, etc, underneath
- Due to the incidence of product accidents (no reported human injury) related
to the electric heaters (halogen ceramic far-infrared heater, DW-803, body
color: blue, see the picture below) imported and distributed by the former
BAN-YU Co., Ltd., said company had been offering a free inspection and
repair service, and sending out repair kits to users since August 2001.
However, following a series of similar accidents, the company sent out
direct mails to notify its users of the problem in October 2002. As of
April 2007, only 4.5% of faulty products have been fixed or inspected,
and many of these products are presumed to be still in users' hands.
- In order to prevent further accidents, the new or current BAN-YU Co., Ltd.(*),
who took over the business and business name from the former BAN-YU Co.,
Ltd., has been contacting respective DW-803 users for free inspection and
repair since February 2007, although they did not take over the DW-803
operation from the former company.
(*)Full Faith Inc. became the current Ban-Yu Co., Ltd., after taking over
the business (excluding DW-803 operation) and the business name at the
end of January 2007.
- In May 2007, BAN-YU Co., Ltd. reported to METI that they had received 65
reports of product accidents from March 2001 to March 2007. No human injuries
have been reported.
Fore more information;
National Institute of Technology and Evaluation (NITE)
Product Safety Technology Center, Product Safety Investigation Division