How to Order
1
Create an account and register your information
2
Go to online catalogue and place order
3
Online payment
4
Being processed
5
Shipping
We accept credit cards. After you place your order, you will be transferred to a payment gateway page for credit card payment. The following payment methods are available for use: VISA / Mastercard / American Express / JCB / Diners Club.
Please note that we only can accept advance payment
1.Log in your account.
2.Go to My Account and click on Order History button.
3.Click on the Confirmation Code for details.
1.Standard shipping method is courier service NBRC selects. Shipping fee per order is 5,900 JPY. Packing fee, 1,000 JPY will be charged when delivery address is outside of Japan.
2.Please note that if you would like to set Broker Selection option, you cannot choose this standard shipping method. Please arrange the shipment on your own. NBRC cannot support and book the shipment. You will need to create air waybill and send it to us by email after we notify you that we are ready to dispatch your order.
Shipping Policy
1. Shipping
- Standard shipping method is courier service NBRC selects. However, if the delivery address is not applicable to served countries or territories of the service, you may not be able to select this method.
- Shipping terms is EXW. All costs of the charges after NBRC hands over the parcel to a courier such as customs, duties, tariffs, taxes and freight need to be borne by the recipient.
- It is applicant’s responsibility to be aware of all the laws and regulations of the importing country. NBRC takes no responsibility when the parcel is rejected or retained by the inspection on importation due to failure to comply with applicable laws and regulations of the importing country. Please be sure to check whether importing the goods (HS Code / Tariff Code 3002.90) into your country is available prior to placing an order.
- Applicant agrees that NBRC will not refund any fees received from applicant if the shipment cannot be delivered due to any event not caused by NBRC's failure including but not limited to delay, destruction or return of the shipment. Further, applicant agrees to defray all additional costs, fees and expenses incurred by such cases.
- Using other courier service other than courier service NBRC selects is acceptable when the delivery address is not applicable to the courier service NBRC selects, or upon your request, however, all postal services are not acceptable. Applicant shall arrange the shipping on your own and defray all costs of the shipping including customs, duties, tariffs, taxes and freight. You will need to create air waybill and send it to us by email after we notify you that we are ready to dispatch your order. Please understand that NBRC cannot include the shipping fee to the documents issued by NBRC.
- No shipping charge when delivery address is in Japan.
- NBRC ships all items at ambient temperature.
2. Import permit
- We strongly demand that applicant confirms whether you are required to obtain import permits on importing the microorganisms into your country. Please directly contact the quarantine office or the customs in your country for guidance and additional information. After you receive an import permit, if necessary, please send it to us so that we can label the package with it. NBRC takes no responsibility for the consequences of insufficient importation procedure when the parcel is retained or rejected by the inspection.
3. Documents on Shipping
- The documents NBRC can issue for importation are SDS and Customs Invoice. Please prepare any other documents on your own if needed.
- NBRC issues Quotation, Invoice and Delivery Note and enclose them to the parcel.
Additional Requirements
Please check Restriction column.
Applicable strains may be required additional documentation.
When Restriction Code displays as M, submitting signed MTA is required. The form can be downloaded during order process or from Order History.
When Restriction Code displays as R, submitting signed Covenant is required. The form can be downloaded during order process or from Order History.
When Restriction Code displays as C, it is Living Modified Organisms and submitting signed form is required. The form can be downloaded during order process or from Order History.
When Restriction Code displays as Z, it is prohibited to export by the Japanese Law. For that reason, if the delivery address is outside of Japan, we are unable to accept order.
When Restriction Code displays as B, a permission by Plant Protection Station is required prior to ordering. This restriction is applicable only to domestic use in Japan.
How to confirm placed order
View Order History
1. Log in your account
2. Go to My Account and click on Order History button.
3. Click on the Confirmation Code for details
Edit registered information
1. Log in your account.
2. Go to My Account and click on User Information button.
Change password
1. Log in your account.
2. Go to My Account and click on User Information button.
3. Click the “Amend this information” button.
4. Enter new password and confirmation password in the Password field.
Reset password
1. Click “Login” on the top of the screen.
2. Click “・Forget your password?”
3. Enter your registered email address.
4. New password will be sent to your email address.
Request for a Price Quote
Please contact at nbrc-order@nite.go.jp.
You can see price list from here.
If you are ordering NBRC strains, Quotation, Invoice and Delivery Note will be issued, and enclosed to the parcel.
Contact Information
Culture Collection Division, Biological Resource Center (NBRC), National Institute of Technology and Evaluation (NITE)
2-5-8, Kazusakamatari, Kisarazu, Chiba 292-0818 Japan
E-mail:nbrc-order@nite.go.jp